A tech question for JC

Post by **bio** » Thu Sep 14, 2006 9:11 am

ZIPPER wrote:
Encap wrote:Also possible, your wife spends her day near a verizon tower. You spend your day in a rural area, inside a concrete building.
Try the battery test this weekend when you are both together.

This weekend I plan on doing just that (as my phone has required recharging twice since I started all this and my wife's still shows 4 bars on the origional charge (now at ~53 hours).

If I get the exact same results, I'm charging them both up, taking them to the Verizon store (probobly a different one, as the tech at the first one is afraid of me), and ask them to hold them together, without charging them, for 48 hours.

That should do it.

BTW - thank you all for the advice. If the tech had offered any one of those suggestions, I woudn't have gotten angry with him (I have a thing about people who give BS answers when they're doing tech support... it makes me VERY cranky!!).

Post by **bio** » Tue Sep 19, 2006 8:05 am

Just in case anyone wondered how it all turned out....

We charged both phones until they were full and then unplugged them and let them sit side by side over the weekend.

Both still showed the same usage on Sunday night (still with 4 bars). I plugged mine back in so it would be 100% good on monday morning.

By the end of the work day, I was down to 2 bars again... my wife was still at 4. I have poor signal (if I get any damn signal at all) in my cube. My assumption now is that's my issue (the phone is constantly looking for a tower and is thusly draining my battery).

And now I know... and knowing is half the battle.

I'm still miffed at the Verizon store tech though. They didn't troubleshoot much and gave me a "shoo... go away" answer. If they had suggested swapping batteries, or doing the test I ran over the weekend (or even asked any of the questions that you guys did), I would have left there happy.

With my background in tech support... I get very cranky very quickly when someone gives you a blow-off answer (I would fire people for that at SSI).

Post by **eddiecanuck** » Tue Sep 19, 2006 9:29 am

Well some possible good news is that maybe you'll get a better signal in the new building. Only a week and a half left.