Why Prudential sucks much ass

[bio]

I got my monthly check from my disability insurance company and discovered that it's a little short of what it has been (and when I say a little, I'm being stupidly conservative).

After calling them to say "WTF?!?", they informed me that the buy up I paid extra for was only good for the first 12 months.

*grumble*

So... I guess it's time to tighten the belt, eat plenty of top ramen, and shake my fist in anger at God.

Oh... and I did place a call to HR at work (I left a voicemail). I asked if this new little nugget of bullshit was correct, or if those bastards are just trying to pull a fast one. Hopefully I'll hear later.

[bio]

Just in case anyone gives a rat's ass.... those fuckers fixed it. My case worker couldn't explain why it happened, but I'm supposed to get my missing funds in the next day or so.

[Rocketdork]

This seems to be a pattern!

Sue the fuckers.

[eddiecanuck]

I'm just glad to hear they fixed it. Doesn't seem like such a tough thing, it's like they've never handeled disability cases before. Sheesh.

[Rocketdork]

Its more like they *have* handled disability cases before and they are deliberately trying to beat you down to the point where you don't argue with them anymore...then they keep the money.

[mudflap]

Bastards.

I'll sic Harry on em.

In like....a year.

Maybe. If they're really ticklish.

[bugfreezer]

Glad it worked out - be curious if that was in fact a pattern amongst disability cases.

[bio]

My experience is that they'll try to get away with anything and everything they can to save a buck.

In my opinion, they've forgotten that I'm a customer, and that I just want the service I paid for. It feels like they look at me like a leech/liability.

I would give anything to go back to work, but that's not looking like it's going to happen any time soon... so I have to watch these people like a hawk.