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Oh the memories come rushing back...
Posted: Wed Jan 12, 2005 12:51 pm
by ironpants
http://www.nytimes.com/2005/01/11/busin ... ssuserland
<sarcasm> Oh how I yearn to repeat my days at ssi. </sarcasm>
Posted: Wed Jan 12, 2005 1:56 pm
by bio
No doubt!
Heh... of course, at SSI, just because you put someone on hold didn't mean they couldn't hear you (there were a number of incicents where a caller was placed on hold but could still hear the technician talking over the musac... sometimes with disasterous results when the tech discussed the caller with another tech).
Posted: Wed Jan 12, 2005 3:14 pm
by AsaJay
So instead of giving your credit card details to -one- person on the other end of the phone, you could be giving them to any number of people.
Nice.
<though I already knew this kind of thing went on>