damaged people dot com

"What an ideal client base" is what the RIAA, MPAA or Bill Gates would say after reading the National Post article. These guys prefer to think of you as consumers rather than customers. The distinction, as Doc Searls often likes to point out, is an important one. He says that as a consumer, vendors see you as an "aphid of the industrial age"; a creature whose primary role in the scheme of things is to "gulp products and crap cash".